Introduction to Tradeling
Selling on Tradeling
Click this link to start creating your Seller account. Complete a short form with your personal and business information.
- Consumer Electronics
- Home, Garden & Furniture
- Health & Personal Care
- Beauty & Fragrances
- Office & Stationery
- Food & Beverage
- Fashion & Accessories
- Automotive
- Construction & Hardware
- Baby Centre
- Sports & Fitness
- Toys
- Pet & Animal Care
- Machinery & Equipment
The product should not be on our prohibited products list.
UAE-SPECIFIC PROHIBITED ITEMS:
- All kinds of narcotic or recreational drugs
- Gambling tools, machineries and devices of all kinds
- Pirated content
- Counterfeit currencies
- Radiation and nuclear fallout
- contaminated substances
- Items that contradict Islamic faith and public morals
- Items used in black magic, witchcraft or sorcery
- Poppy seeds, or any items containing poppy seeds
- Nylon fishing nets
- Any other goods or items, prohibited under the GCC Common Customs Law or any other law or regulation applicable in the UAE
OTHER THINGS PROHIBITED BY TRADELING:
- Listing of services and jobs Counterfeit goods or items of any type
- Any goods or items that violate the intellectual property rights of any company or individual
- Stocks, bonds, investment interests and other securities
- Currencies (including digital currencies) and negotiable instruments (for example, cheques).
- Items that promote hatred, violence, ethnic, racial or religious intolerance
- Artifacts, antiquities and art treasures
- Pornographic materials or items
- Medical drugs (including over-the-counter)
- Medical devices
- Drug paraphernalia (for example, marijuana pipes/bongs and grow lights)
- E-cigarettes and electronic hookah
- Tobacco products, nicotine and e-liquids
- Flammable, explosive, hazardous and radioactive chemicals and substances
- Fireworks and firecrackers
- Firearms and ammunition (or items/toys that look like firearms or ammunition)
- Weapons (for example, crossbows and switchblade knives)
- Descramblers
- Devices designed to intentionally block, jam or interfere with authorized communications
- Spy equipment and devices
- Bank card readers or “skimmers”
- Used SIM cards
- Live animals
- Animal parts that have been restricted by applicable laws (for example, ivory)
- Alcohol for consumption, or food products containing alcohol
- Pork products
- Any other items prohibited by laws, regulations, sanctions and trade restrictions in any relevant jurisdiction
Local seller
Please provide and upload the below information and documents on your Seller Account to complete your verification:
- Trade license
- Vat certificate or Vat exemption Letter
- Emirate ID (front and back)
- Shipping Preferences
- Company Address
- Pick up address
International seller
Please provide and upload the below information and documents on your Seller Centre to complete your verification:
- Business license
- Passport copy OR National Identity
- Document
- Zip code / Postal Code
- Shipping Preferences
- Company Address
- Pick up address
Seller Product Upload Guideline
Please log in to your registered Seller account on Tradeling. Click on "My Account". Then go to "Product Catalogue" on the left side of the page, upload your product images first in the Media Bank and then click on "Upload Product".
For more details, click here and follow the instructions under section 3 “Step-by-step on how to upload your items, Part 1: Upload new products in bulk.”
Please log in to your registered Seller account on Tradeling. Click on "My Account". Then go to "Product Catalogue" on the left side of the page, upload your product images first in the Media Bank and then click on "Upload Product".
For more details, click here and follow the instructions under section 3 “Step-by-step on how to upload your items, Part 1: Upload new products in bulk.”
Please log in to your registered Seller’s account on Tradeling. Click on "My Account". Then go to "Product Catalogue" on the left side of the page, upload your product images first in the "Media bank". Upload photos, before uploading the template to automatically add/sync the photos to a particular item. A maximum of 10 photos can be uploaded per product. To name multiple pictures of the same product you must use the SKU or barcode followed by underscore [_] and followed by sequential numbers.
For more details, kindly click here and refer to section 3, “Step-by-step on how to upload your items, Part 1: a. Bulk media & photo upload.” You can also review the images guidelines in section 1 of the same page.
We have a bi-weekly FREE webinar where our experts will show you how to upload and start selling!
Register now
There may be aspects of your product information that do not comply with our company guidelines or country regulations.
Please visit "Product Catalogue" in your account, then proceed to "Product List" where you will find your listing under the following tabs:
- "All products": for approved, rejected, and pending products.
- "Approved": for the products that have already been approved.
- "Pending": for the products that are still under review.
- "Rejected": for the products that have not met our upload criteria. To see your rejected products and rejection reasons click on "Download Rejection Reasons" at the top right corner of your product list page.
To correct the issues in your rejected listings, please follow these steps:
1- Open your account and go to "Product Catalogue", then proceed to "Product list" where you will find your listing under one of the following:
- "All products": for approved, rejected, and pending products.
- "Approved": for the products that have already been approved.
- "Pending": for the products that are still under review.
- "Rejected": for the products that have not met our upload criteria. To see your rejected products and rejection reasons click on "Download Rejection Reasons" at the top right corner of your product list page.
Or click on each product to view the rejection reasons individually.
2. Read the notes highlighted in red, to see the reasons a product upload was rejected.
3. Ensure you understand what the rejection reasons mean and then make the necessary updates on your product. To understand the rejection reasons further, please visit the Product Listing Help page and review section 2 "Product Approval Criteria."
4. Save the changes you made by clicking on "Send for Review".
5. Your listing will move directly to "Pending status, awaiting review".
Account Management
There are two ways to reset your password:
Go to "Account Profile" under Account, scroll down to Email and Password and click on edit details to reset the password. You can also click the "Forgot your Password" link on the login page and follow the steps sent to your registered email address.
Buying on Tradeling
Buying on tradeling.com is easy:
Register as a buyer.
Search tradeling.com to find the products you need.
Add the products to your cart.
Click "Check out''.
Select your preferred payment method.
Click "Confirm and pay" to complete the order.
Registering as a Buyer is easy!
Click this link to start creating your Buyer account.
Complete a short form with your personal and business information.
Local Buyer verification:
Please upload the following information and documents to your Buyer Account to complete your verification:
Trade license
Vat certificate or Vat exemption letter
International Buyer verification:
Please upload the following
information and documents to your Buyer Account to complete your verification:
Business license
Passport copy OR National Identity Document
Tradeling Services
International Shipping
Tradeling international transport service includes:
Transport by sea, air, and road.
Customs compliance & clearance.
Coordination with factories/suppliers and end clients.
Order monitoring or reporting.
Tradeling Logistics
Instalment Payment Option
An installment payment method is enabling you to pay your Tradeling.com purchase in installments. The minimum order value to qualify for an installment payment is 500 AED or more, subject to your bank’s terms and conditions. There might be processing fees and interest charges applicable for the installment period of your choice subject to your bank’s terms and conditions. Pay for orders on Tradeling.com in super easy monthly installments, as long as you have a credit card from any of these banks:
ENBD
ADCB
FAB
Dubai First
Mawarid Finance
RAK
Al Hilal
CBD
Emirates Islamic
Dubai Islamic Bank
Deem Finance LLC
Standard Chartered Bank
Ajman Bank
Arab Bank UAE
Can I pay with prepaid cards, bank transfers & cash on delivery to get the installment payment plan?
What are the tenure options and the processing fees available for an installment payment plan on my credit card?
Domestic Delivery Charges
Credit Application
It will take 10 days from the time you submitted the Credit Application form. If your Credit Application form did not include all the required information and documents, this will slow down the process.
You will be able to submit the Credit Application form here. But you will not be able to use your granted credit unless you verify your business account.
There are no charges, but the payment has to be made without fail to avoid legal formalities.
Whilst there are no charges for late payment, please refer to the T&Cs. Late payment or nonpayment will result in legal action.